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Terms of Service

These terms govern your use of our services and website. Please read them carefully.

Last Updated: January 2025

These Terms of Service are governed by English law and subject to the jurisdiction of English courts.

1. About Us

These Terms of Service ("Terms") apply to your use of services provided by Moss Side and Hulme Community Development Trust ("MSHCDT", "we", "us", or "our"), a registered charity in England and Wales (Charity Number: 1093592).

Registered Address: Windrush Millennium Centre, 70 Alexandra Rd, Manchester M16 7WD

Contact: [email protected] | 0161 636 7500

2. Acceptance of Terms

By accessing our website, using our services, or participating in our programs, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Important: These Terms may be updated from time to time. Continued use of our services constitutes acceptance of any changes.

3. Our Services

MSHCDT provides various community services including:

  • Business park management and workspace rental
  • Community development programs
  • Training and educational workshops
  • Youth engagement activities
  • Health and wellbeing initiatives
  • Event organization and venue hire

Service availability may vary and is subject to funding, capacity, and eligibility criteria.

4. Website Use

Permitted Use

You may use our website for:

  • Accessing information about our services
  • Contacting us for legitimate purposes
  • Participating in online activities we provide

Prohibited Use

You must not:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Transmit viruses or malicious code
  • Interfere with the website's operation
  • Collect personal data without permission
  • Use automated systems to access the website excessively
5. Business Park Terms

Use of business park facilities is subject to separate tenancy agreements and our business park policies. Key terms include:

  • Monthly license agreements with one month's notice required
  • Compliance with health and safety regulations
  • Appropriate use of facilities for business purposes
  • Respect for other tenants and shared spaces
  • Payment of fees as agreed in tenancy documentation
6. Events and Programs

Participation

  • Participation in events and programs may require registration
  • Some activities may have eligibility criteria or capacity limits
  • We reserve the right to refuse participation for safety or conduct reasons

Conduct

  • Participants must behave respectfully towards staff and other participants
  • Discriminatory, abusive, or disruptive behavior will not be tolerated
  • Follow all safety instructions and venue rules

Cancellations

  • We may cancel events due to circumstances beyond our control
  • Reasonable notice will be given where possible
  • Alternative arrangements or refunds will be offered where appropriate
7. Intellectual Property

All content on our website, including text, images, logos, and design elements, is owned by MSHCDT or used with permission. You may not:

  • Copy, reproduce, or distribute our content without permission
  • Use our logos or branding without written consent
  • Create derivative works based on our content

You may share links to our content and quote brief excerpts for non-commercial purposes with proper attribution.

8. Limitation of Liability

Important Legal Notice:

To the fullest extent permitted by law, MSHCDT excludes all liability for any loss or damage arising from your use of our services or website, except where such exclusion is prohibited by law.

We do not exclude liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any other liability that cannot be excluded by law

Website Disclaimer:

  • Information is provided "as is" without warranties
  • We do not guarantee uninterrupted access to our website
  • External links are provided for convenience only
9. Data Protection

We are committed to protecting your personal data in accordance with UK GDPR and the Data Protection Act 2018. Please see our Privacy Policy for full details of how we collect, use, and protect your information.

10. Complaints and Disputes

If you have a complaint about our services, please contact us first to try to resolve the matter informally:

Email: [email protected]

Phone: 0161 636 7500

Address: Windrush Millennium Centre, 70 Alexandra Rd, Manchester M16 7WD

If you remain unsatisfied, you may refer the matter to the Charity Commission for England and Wales or seek independent legal advice.

11. Governing Law

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the English courts, unless you are a consumer resident in Scotland or Northern Ireland, in which case you may bring proceedings in your local courts.

12. Changes to Terms

We may update these Terms from time to time to reflect changes in our services or legal requirements. Updated Terms will be posted on our website with the revision date. Continued use of our services constitutes acceptance of the updated Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Moss Side and Hulme Community Development Trust

Windrush Millennium Centre

70 Alexandra Rd, Manchester M16 7WD

Email: [email protected]

Phone: 0161 636 7500

Charity Number: 1093592